Privacy Policy for Vorala

Last Updated: December 12, 2024

1. Introduction

Welcome to the Privacy Policy of Vorala, a parental control application designed to empower parents in responsibly managing their children's digital activities. Vorala consists of two versions: one for parents and another for children. We understand that your privacy and the safety of your family are paramount, and we are committed to maintaining transparency regarding how we collect, use, and protect your data.

This Privacy Policy outlines the practices and principles that guide our handling of personal information collected through our application. By using Vorala, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your data as described herein. Please read this document carefully before proceeding. If you do not agree to this Privacy Policy, you must not use the application. By clicking "Agree" or continuing to use Vorala, you confirm your acknowledgment and acceptance of these terms.

We emphasize the importance of parental responsibility in using this application. Vorala is specifically designed for managing the digital safety of children below the legal age of consent as defined by the laws of your country. Parents are required to obtain explicit consent from children above the legal age before installing and using this application. Failure to adhere to these guidelines may result in the suspension of services and account termination.

Key Points You Must Acknowledge:

We are committed to protecting your family's privacy and providing a safe environment for managing your child's digital activities. This document is designed to answer any questions you may have about our data handling practices and your responsibilities as a user.

By using Vorala, you also agree to periodically review this Privacy Policy, as it may be updated from time to time to reflect changes in our practices or legal requirements. You will be notified of significant updates, and your continued use of the application will signify your acceptance of the modified terms.

If you have any questions about this Privacy Policy, you can contact us directly using the details provided in the “Contact Us” section at the end of this document.

2. Data We Collect

Vorala collects specific data from the Child App to provide its parental control functionalities. The data collected ensures parents can monitor and guide their children’s digital activities responsibly. Below, we detail the types of data collected, how it is collected, and the purposes for its collection.

2.1 Types of Data Collected

2.2 How Data Is Collected

2.3 Purpose of Data Collection

Vorala collects data solely to provide its core parental control features, including:

2.4 Data Sharing

Vorala does not share collected data with third parties under any circumstances. The data is exclusively accessible to the parent using the Parent App and is not utilized for advertising or marketing purposes. Data is encrypted and stored temporarily on Vorala’s servers, after which it is deleted once accessed by the parent.

2.5 Child Privacy and Parental Consent

Vorala is designed for children under the legal age as defined by the laws of their respective countries. Parents must obtain explicit consent from their children if they are above the legal age to install and use the Child App. Any unauthorized installation or misuse of the app may result in account suspension.

2.6 Notifications and Transparency

When the live audio monitoring feature is activated, the child’s device will display a clear notification stating that the feature is active. Vorala ensures transparency in all monitoring features and provides parents with tools to use these responsibly.

2.7 Data Retention and Deletion

Data collected is temporarily stored on Vorala’s servers for the sole purpose of making it accessible to parents. Once the parent accesses the data, it is automatically deleted from the servers. Additionally, parents can delete all child-related data by uninstalling the app using the secure PIN they set up during installation.

2.8 Compliance with Laws

Vorala adheres to data protection regulations, including the General Data Protection Regulation (GDPR) and the Children’s Online Privacy Protection Act (COPPA), to ensure the privacy and security of children’s data.

3.How We Use Data

The Vorala Parental Control App collects and processes data solely to enable its functionality and provide parents with tools to monitor and manage their children’s digital activities responsibly. This section provides a detailed breakdown of how the data is utilized, ensuring compliance with privacy standards and maintaining transparency with users.

Purpose of Data Usage

Data Categories and Their Specific Uses

3.1 Real-Time Location Data

3.2 Call and Message History

3.3 Keyboard Activity and Notifications

3.4 App and Game Usage

3.5 Task Management and Rewards

3.6 Audio Streaming for Environmental Monitoring

3.7 Screen Lock and Control

3.8 Parental PIN and App Security

Security and Confidentiality

Data Sharing Policies

Parental Responsibility

Updates to This Section

4. Data Security

At Vorala, safeguarding your data is a top priority. We have implemented multiple security measures to ensure that all personal and sensitive information collected by our application is securely transmitted, stored temporarily, and only accessed by authorized individuals (i.e., the parents or guardians linked to the child's account). Below is a comprehensive explanation of our data security policies and practices:

4.1 Secure Transmission of Data

All data transmitted between the child’s app (Child Version) and the parent’s app (Parent Version) is encrypted using industry-standard HTTPS protocols. The HTTPS protocol ensures that the data is encrypted in transit, preventing unauthorized access or interception by third parties during transmission.

4.2 Data Encryption

Sensitive data, such as PIN codes, location history, and activity logs, are encrypted using advanced encryption algorithms. This ensures that even if unauthorized access to the data occurs, the information remains unreadable without the proper decryption keys. Encryption and decryption of data occur using a PIN code defined by the parent during the app setup. This ensures an additional layer of security as only the parent can decode the data.

4.3 Temporary Data Storage

Data collected from the child’s app is temporarily stored on our servers only to facilitate its transmission to the parent’s app. Once the parent retrieves the data, it is permanently deleted from our servers to minimize the risk of data breaches and ensure that the information is not stored longer than necessary.

4.4 Role of Servers

The servers used by Vorala act solely as temporary storage for facilitating communication between the child and parent devices. No data is retained on the servers beyond the time necessary for its transmission. Server operations are monitored and audited regularly to ensure compliance with security protocols and to prevent unauthorized access.

4.5 Access Controls

Access to sensitive data is restricted to the parent or guardian who has set up the app using their unique PIN code. Parents must keep their PIN confidential and avoid sharing it with unauthorized individuals. Vorala will never ask for your PIN via email, phone, or any other communication channel.

4.6 Data Integrity

Data collected from the child’s app is checked for integrity during transmission to prevent tampering or corruption. Any attempt to alter or interfere with the data by third parties will render it invalid, ensuring that parents only receive accurate and unaltered information.

4.7 Security Notifications

The child’s app notifies the child whenever a sensitive action occurs, such as live audio streaming initiated by the parent. This ensures transparency and builds trust between the child and parent.

4.8 User Responsibility

While we implement robust security measures, users also have a role in maintaining the security of their data:

4.9 Data Breach Policy

In the unlikely event of a data breach:

4.10 Compliance with Legal Standards

Vorala complies with all relevant legal standards, including the General Data Protection Regulation (GDPR) for users in the European Union and similar regulations in other jurisdictions. Users can request access to their data, corrections to inaccurate data, or permanent deletion of their data by contacting us via the provided support channels.

4.11 Regular Security Audits

Our systems undergo routine security audits and penetration testing to identify and address potential vulnerabilities. Security measures are updated continuously to align with evolving threats and technological advancements.

4.12 Data Minimization

Only the necessary data required to provide core functionalities of the app (e.g., location tracking, usage monitoring) is collected. Vorala does not collect data unrelated to the app’s purposes and avoids excessive data collection to reduce security risks.

4.13 No Data Sharing with Third Parties

Under no circumstances does Vorala share collected data with third parties, including advertisers, analytics services, or government entities (except as required by law).

4.14 Backup and Recovery

To ensure reliability, temporary data is backed up during transmission. Backups are encrypted and stored securely, and are deleted once the data reaches the parent’s device.

4.15 Transparency and User Control

Parents have complete control over the data collected and transmitted by the app. Settings within the app allow parents to customize which features and data collection tools are active. Parents can delete all child-related data permanently at any time.

By adhering to the above practices, Vorala strives to maintain the highest standards of security for your family’s data. For any additional questions or concerns regarding our data security policies, please contact us at [Support Email/Contact Information].

5. Data Retention and Deletion

At Vorala, we take your privacy and the security of your data very seriously. This section outlines how we handle the data that is collected from both the child and parent versions of our app, as well as the processes we follow for data retention, deletion, and your ability to manage and remove data.

Data Retention

We store the collected data for the sole purpose of providing a seamless and efficient user experience. This data is temporarily stored on our servers and only retained for as long as necessary to fulfill the intended purposes.

Temporary Data Storage:

Data Stored on the Parent’s Device:

Deletion of Data

You, as the parent, have full control over the deletion of your child’s data, and we offer clear and simple methods to ensure that data can be permanently deleted from our servers when it is no longer needed.

Parent Version Account Deletion:

Child Version Deletion (PIN Protection):

Automatic Deletion Upon Parent’s Review:

Data Deletion for Legal Compliance:

Account and Data Deletion Process

We want to make sure you have control over your data, so we provide an easy and transparent way for you to delete both your account and any personal data associated with it.

Deleting Your Parent Account:

Deletion Request Procedure:

Deletion of Data for Unused Accounts:

No Third-Party Data Sharing

At Vorala, we do not share your data with third parties under any circumstances. All data collected from the child version is encrypted, securely transmitted, and solely available to the parent account. We will not sell, rent, or share any personal data with advertisers or third-party entities.

6. Parental Responsibility

At Vorala, we understand the importance of family safety, privacy, and parental control in managing children's digital activity. As such, our app is designed with the primary aim of providing parents with the tools they need to monitor and protect their children from potential online dangers while promoting a safe and secure digital environment. This section outlines the parental responsibilities and obligations when using our app.

6.1 Intended Age Group for Use

Vorala is specifically designed for children who are under the legal age of majority as defined by the laws of the country in which the app is being used. The legal age of majority varies from country to country, but in general, it refers to the age at which a person is considered an adult under national law. This is typically around the age of 18, but it can differ, and it is the parent’s responsibility to ensure compliance with local laws regarding the use of monitoring software.

For children under the legal age, the use of Vorala is permitted only with the explicit consent of their parent or legal guardian. The parent must install the app and configure it to monitor and control the child's device activities. This includes tracking their location, viewing their call logs and messages, managing the child’s screen time, and monitoring other app usage. The child’s consent is not required for installing and using the app, as the app is intended to ensure the child’s safety under the parent's supervision.

6.2 Consent for Children Over the Legal Age

In cases where the child is above the legal age of majority, Vorala can only be used with the child’s explicit consent. If the child is legally considered an adult, parents are no longer allowed to use the app to monitor their child’s device or activities without the child’s approval. This consent must be obtained directly from the child, and the app will prompt the child to agree to the use of Vorala’s monitoring features.

If a parent attempts to install or use Vorala without obtaining the child's consent where required by law, this action may be deemed unlawful, and we reserve the right to suspend or terminate the parent’s account. Any use of Vorala with a child who is legally an adult, without their consent, constitutes a violation of our policies and can lead to the suspension of the involved account.

6.3 Prohibition of Secret Installation

Parents are strictly prohibited from installing Vorala on a child’s device without their knowledge or consent. This includes any attempt to secretly install or hide the app from the child, as such practices are a violation of both Vorala’s Terms of Service and general privacy laws. We do not condone or support any form of deception or breach of trust between parents and children.

The app is designed to be transparent; children are notified whenever the app is actively monitoring their activities. If a parent attempts to use any means to hide or disguise the app, it will be flagged by Vorala, and appropriate actions will be taken. If such behavior is detected, it will lead to account suspension and a halt in data collection from the child’s device.

6.4 Use of the App Beyond Legal Age

In some cases, a child may have exceeded the legal age for monitoring but still may wish for their parent to continue using the app on their device. If the child is above the legal age but voluntarily agrees to let the parent continue using Vorala, the app can remain installed with the child's permission. In these cases, both the child and the parent must provide explicit consent through the app.

However, parents must never force, coerce, or pressure children to consent to the use of Vorala if they are over the legal age of majority. Doing so would be a violation of the child’s rights and could lead to legal consequences for the parent.

6.5 Consequences of Violating Parental Responsibilities

Failure to adhere to the guidelines outlined in this section can result in serious consequences. If Vorala detects any violations such as attempting to monitor a child over the legal age without consent or hiding the app, we will take the following actions:

6.6 Parent’s Role in Protecting the Child’s Privacy

Parents are responsible for ensuring that their child’s privacy is protected while using Vorala. This includes the responsibility of setting up strong privacy controls such as PIN codes to prevent unauthorized access to the app by anyone other than the parent. Parents should also make sure that the app’s features are used in a way that respects the child’s emotional well-being, ensuring that monitoring and control do not cross into intrusive or harmful territory.

Parents should educate their children on the app's usage and be transparent about the monitoring features. Having an open dialogue about the purpose of Vorala, its benefits, and the safeguards in place is key to fostering trust and promoting the responsible use of technology in the family.

6.7 Illegal Activity and Abuse

If any parent is found to be using Vorala inappropriately or engaging in illegal activities, such as attempting to monitor or control a child without consent or using the app for harassment, they will be subject to legal action. Vorala takes abuse very seriously and will cooperate fully with law enforcement in such cases. In addition to suspending the account, the company will notify the appropriate authorities to investigate the matter further.

7. Notifications and Live Audio Monitoring

At Vorala, we take privacy and transparency very seriously. This section explains in detail how live audio monitoring works in our app, as well as the notification system that accompanies this feature. We aim to ensure that both parents and children are fully informed of how their interactions with the app are being managed, particularly when sensitive features such as live audio monitoring are activated.

Live Audio Monitoring

Live audio monitoring is a key feature that allows parents to listen to the surroundings of their child in real-time. This functionality is built to help parents ensure their child’s safety by providing them with the ability to listen to the child’s environment through their phone’s microphone. This feature can only be activated by the parent via the parent version of the app, and it is never activated without the child's awareness.

When live audio monitoring is initiated, the following occurs:

The notification appears clearly on the child’s screen, making it impossible for the monitoring process to go unnoticed. The notification explicitly informs the child: "Your parent is currently listening to your surroundings." This transparent approach is designed to avoid any misunderstanding and ensure that the child’s privacy is respected, even during monitoring sessions.

Privacy and Transparency:

We believe in the importance of respecting the privacy of both parents and children. As such, the child is always notified whenever their audio is being monitored. This ensures transparency and reinforces the concept of mutual respect and trust between parents and children when it comes to the use of monitoring features. At no point will any monitoring occur without the child's knowledge or consent, particularly regarding features that involve the child’s immediate environment. This level of transparency is a core principle of our service.

Duration and Control:

The live audio stream is only active when the parent explicitly decides to listen. The parent can stop the live audio stream at any time through the parent’s app interface. Additionally, all audio data is transmitted securely and is only accessible to the parent for the duration of the session. Once the live stream ends, no audio is stored or recorded, ensuring that there is no long-term recording of the child’s environment.

Use of Data:

Consent and Legal Considerations:

Security and Data Protection:

The security of all data transmitted during live audio monitoring sessions is of utmost importance. All communications are encrypted using industry-standard protocols (e.g., HTTPS) to protect user data from unauthorized access. The app employs end-to-end encryption for all live monitoring data, ensuring that only the parent has access to the audio stream. This encryption guarantees that no one—except for the parent—can eavesdrop on or access the live audio feed.

Opting Out of Live Audio Monitoring:

If the child does not feel comfortable with live audio monitoring, they have the right to communicate with their parent and request that the feature not be used. Additionally, Vorala offers the ability for parents to disable the live audio feature entirely from the app’s settings if they choose not to use this functionality.

Ethical Use of Monitoring:

We encourage parents to use the live audio monitoring feature responsibly and ethically. This tool is intended to provide peace of mind and enhance the safety of children in situations where a parent needs to be aware of their child's immediate environment. However, it is crucial that parents respect the child’s privacy and use this feature only in appropriate circumstances. Parents should be mindful that constant monitoring can impact the trust and relationship with their child. Therefore, we recommend that this feature be used sparingly and in the best interests of the child’s well-being.

Summary

In summary, Vorala's live audio monitoring feature is designed to be transparent, respectful, and secure. Parents are notified when the feature is activated, and children are fully aware when their environment is being monitored. The feature is intended to be used responsibly, in accordance with local laws, and with the consent of the child. We ensure that no audio data is retained after the monitoring session ends and that all communications are encrypted for privacy and security. Our goal is to maintain a balance between safety and privacy, providing a secure environment for both parents and children.

8. Changes to This Policy

At Vorala, we are committed to protecting your privacy and ensuring transparency regarding the collection, use, and processing of your data. We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technological advancements, legal obligations, or other factors. Whenever we make significant updates to this policy, we will notify our users via in-app notifications or email, depending on the nature of the change and the user's preferences.

How Changes Are Made

Effect of Changes on Existing Data

If the changes to the Privacy Policy are substantial, affecting the way we handle personal information or your rights as a user, we will seek your explicit consent where required by law. This may involve:

Legal Compliance

We make every effort to ensure that our Privacy Policy complies with applicable data protection regulations such as the General Data Protection Regulation (GDPR) in the European Union and other regional privacy laws. If any changes are made to comply with new legal requirements, we will promptly update this policy and inform our users.

If you have any concerns or questions regarding the changes to our Privacy Policy or how we process your data, please feel free to contact us using the information provided in the "Contact Us" section of this policy.

9. Payment Information

When you choose to purchase a subscription for Vorala, all payments are processed through the Google Play Store. This means that all payment information is handled directly by Google, and Vorala does not store or process your credit card or other payment details.

9.1 Payment Processing

All transactions related to subscriptions are securely processed by Google Play using their payment gateway. As part of this process, we do not collect, store, or have access to your payment information. For any billing inquiries or issues related to payments, you should contact Google Play Support directly.

9.2 Subscription Fees

By subscribing to the premium features of Vorala, you agree to the subscription fees and the billing cycle specified within the Google Play Store at the time of purchase. The subscription may be renewed automatically unless you cancel it before the end of the current billing period. You can manage or cancel your subscription at any time through your Google Play account settings.

9.3 Refund Policy

As payments are processed through the Google Play Store, any requests for refunds or disputes regarding payments should be directed to Google. Vorala does not handle any financial transactions or refund requests directly. Please refer to Google Play’s refund policies for further details on how to request a refund.

9.4 No Third-Party Sharing

We do not share any payment-related data with third parties, and all payment transactions are securely handled by Google. Vorala is committed to maintaining your privacy and ensuring that your financial information remains confidential.

9.5 Changes to Subscription Terms

We reserve the right to modify the pricing, subscription terms, or available features at any time. If there are any changes to your subscription, we will notify you in accordance with Google Play’s notification policies. Any changes will not affect your current subscription period but will be applied to future renewals.

10. Contact Us

At Vorala, we are committed to maintaining a transparent and respectful relationship with our users, particularly with regard to the privacy and security of your data. If you have any questions or concerns about this Privacy Policy, or if you need assistance with your account, please do not hesitate to contact us.

We take your privacy seriously. If you have concerns regarding how your data is being used, or if you wish to request access, correction, or deletion of your personal information, please reach out through the above methods. Our team will handle your requests promptly and in accordance with applicable laws, including GDPR, CCPA, or any other relevant regulations based on your location.

For any concerns about data security or if you believe your personal information has been compromised, please notify us immediately, and we will take necessary actions to protect your data and investigate the matter thoroughly.